Borrowing from Frankie Goes To Hollywood, when two tribes go to war merge, it often turns into point scoring, resistance, obstruction and sometimes all-out war. Leaders can be vying for power; managers may hunker down and keep themselves protected; colleagues can get anxious or take flight. And if there’s a vacuum of communication or simply […]

A shared culture seems a no-brainer.  Why wouldn’t you want to have a shared culture across your organisation?  Why wouldn’t you want to create a consistent and unified employee experience, whether it’s in one location or hundreds? But the truth is that a shared culture is not always as common as people think – and […]

Recognising and rewarding employee’s efforts are an absolutely essential part of creating a great workplace culture. Research shows that not only does an effective recognition and reward programme make your employees happier, but it also gets them more engaged in their work. Change communications expert Wendy Moir explains how recognition and reward communications is done. How does recognition benefit […]

A failing change programme can be likened to organ rejection following a transplant operation. Over the years numerous reviews, articles and case studies from the likes of McKinsey and Boston Consulting Group have suggested that as many as 70-80% of change programmes fail. Strategic or large-scale change has a significant impact on a company’s ability to operate. The […]

2020 has been a year of major change. A nation of 67 million people changed their work pattern to working from home overnight. Although this year has been exceptional, change is not new.  Most organisations undergo major change about once every three years. Every change is different and can be grouped into three main categories. […]

Change programmes are high profile, costly and time consuming so need to bet set up to succeed. These ten tips will ensure your change communications get off to a flying start and remain steady during turbulent times. Agree sponsor engagement up front Your sponsor is a crucial advocate for the change and will be interfacing […]

Scouting is a global youth service movement established in 1908 by British Soldier Lord Robert Baden Powell. “Be Prepared” is the Scouting motto devised by Baden-Powell in 1907 and published in the Scouting manual a year later. Upon hearing the Scouts’ motto, someone asked Baden-Powell the inevitable question: “Prepared for what, Lord Baden-Powell?” “Why, prepared […]

Large organisational changes such as mergers and acquisitions cost companies an estimated 12% to 15% of revenue, largely due to leadership failing to consider the impact of cultural changes on employees. When we join an employer, we enter into a psychological contract with them. It’s the unwritten ‘deal’ between employer and employee and our mutual expectations […]

Many change programmes are stuck right now due to the impact of the COVID-19 crisis. But a well known statistic claims an estimated 70% of change programmes fail anyway, whether there is a global pandemic underway or not. The main reasons change programmes fail are: Poor communication (62%) Insufficient leadership and support (54%) Organisational politics (50%) Lack […]